Welcome to MCB Insurance Claims Administrators
A subsidiary of Vul’indlela Investment Projects (Pty) Ltd, a level 2 B-BBEE contributor
For 31 years our team of professional claims personnel has provided an outsourced centre of excellence in claims handling & recoveries from Third Parties.
The heart of all insurance functioning is the claims management process. For continued stability and growth in the industry, one needs to have quality support systems and technologies and ensure a refined customer touch-point connection. Possessing the necessary tactical strategies to facilitate smooth and efficient claims handling and processing is a potent catalyst for success and endurance in the industry.
Who is MCB?
MCB is divided into 3 main operating divisions:
- Claims Resolution/Client Liaison
- Recoveries from Third Parties
- Third Party Liability/Legal
Working as one team with the support of IT and Group Shared Services to deliver unparalleled quality service.
We are professionals in one-stop claims handling and a specialist for group schemes, as well as captives/self-insurance programs. We will treat you with respect, professionally, on time and with integrity.
Our employees are trained and experienced claims specialists. We offer personalised client service through our dedicated team and modern technology. We are not a call centre hence the truly customised and personal service.